Example: dental clinic / Concept demo

A completed visit.
A thoughtful
follow-up.

Here’s one example of a business follow-up: a dental appointment ends and a review request arrives. The same idea can be adapted to your customer journey.

1. 01

   Complete the appointment

   One action in the clinic’s workflow.

2. 02

   Prepare the follow-up

   A friendly message with a direct review link.

3. 03

   The text arrives

   The patient can share their honest experience.

Fictional clinic and patient. No real text messages are sent. Live delivery would need an appointment connection, an SMS provider, and patient opt-in.